Effective Date: 2026 | Last Updated: June 10th 2026 |Website: www.audithive.ca

Introduction

HIVE360 by AuditHive (“AuditHive”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy and Terms of Service describe how we collect, use, store, and protect information when you access and use our web-based internal audit platform and related services.

By accessing or using HIVE360, you agree to the practices described in this policy.

Information We Collect, Information You Provide

We may collect:

• Name, company name, and contact information
• Email address and login credentials
• Billing and subscription details
• Documents uploaded to the platform (e.g., Word, Excel, PDF, quality manuals)
• Audit-related data, findings, action items, and reports

Automatically Collected Information

• IP address and device information
• Browser type and usage data
• Log files and system activity
• Cookies and similar tracking technologies

How We Use Your Information

We use collected data to:

• Provide and operate the HIVE360 platform
• Deliver AI-powered audit analysis and insights
• Improve platform functionality and performance
• Communicate with users regarding accounts, updates, and support
• Ensure compliance with legal and regulatory requirements

Data Security & Protection

HIVE360 is built with enterprise-grade security, including:

• SOC 2 Type II aligned controls
• ISO 27001 aligned practices
• Encryption in transit and at rest
• Multi-tenant architecture with strict data segregation
• Role-based access control (RBAC) and row-level security (RLS)

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Data Ownership & Control

• You retain full ownership of all data uploaded to HIVE360
• HIVE360 acts solely as a data processor on your behalf
• You control access, permissions, and usage of your data
• Data is never sold or shared with third parties for marketing purposes

AI & Data Processing

HIVE360 uses artificial intelligence to:

• Analyze audit documentation
• Identify patterns, risks, and non-conformances
• Generate insights, summaries, and dashboards

Your data is used only to provide these services within your secured environment and is not used to train external or public AI models.

Data Retention

• Data is retained for the duration of your subscription
• Upon termination, data may be retained for a limited period for backup and legal compliance
• You may request data deletion in accordance with applicable laws

Your Rights
 

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

Requests can be made by contacting us at: support@audithive.ca

Cookies & Tracking

AuditHive uses cookies to:

• Improve user experience
• Analyze platform usage
• Maintain secure sessions

You can control cookie preferences through your browser settings.

Terms of Service

Use of the Platform

You agree to:

• Use HIVE360 only for lawful business purposes
• Maintain the confidentiality of your login credentials
• Ensure that all uploaded data complies with applicable laws

Subscription & Billing

• HIVE360 is offered via an annual subscription
• “Cancel anytime” applies to renewal—subscriptions remain active through the paid term
• Fees are non-refundable unless otherwise agreed

Availability

We strive to provide uninterrupted access but do not guarantee:

• Continuous or error-free operation
• Immediate resolution of all technical issues

Intellectual Property

All platform technology, design, and content (excluding your data) are the intellectual property of AuditHive. Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

To the fullest extent permitted by law:

• AuditHive shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the amount paid for the annual service in the preceding 12 months

Termination

We reserve the right to suspend or terminate access if:

• Terms are violated
• Security risks are identified
• Required by law

Changes to This Policy

We may update this policy periodically. Continued use of the platform constitutes acceptance of any changes.

Contact Information

For questions regarding this policy, please contact:

AuditHive Software Canada
Website: www.audithive.ca
Email: support@audithive.ca
Phone: (289) 505 - 4509